Terms & Conditions
Welcome to D-Light Food & Hospitality Services. By engaging our services, you agree to the following terms and conditions, which govern our professional relationship with clients, partners and stakeholders.
1. Scope of Services
D-Light provides workplace food and hospitality solutions, including cafeteria management, daily meal services and event catering. The exact scope, service levels and pricing will be defined in a formal agreement or proposal shared with each client.
2. Client Responsibilities
- Clients must provide accurate information regarding their requirements, site facilities and employee strength.
- Any changes to service volumes, timings, or menu preferences should be communicated in advance.
- Access to client premises and facilities must be provided to enable smooth operations.
3. Service Delivery
- Services will be delivered as per the mutually agreed contract or work order.
- D-Light will maintain high standards of hygiene, food quality and timely delivery in all operations.
- While every effort is made to ensure consistency, factors beyond our control (such as supply chain disruptions or force majeure events) may impact service temporarily.
4. Payments & Invoicing
- All fees are payable as per the terms stated in the client contract.
Delayed payments may attract late fees or suspension of services.
Taxes and statutory levies, where applicable, will be charged in addition to the service fees.
5. Confidentiality
- Both parties agree to maintain confidentiality regarding sensitive business, employee, or operational information.
- D-Light does not share client data with third parties except as required by law.
6. Liability
- D-Light is committed to the highest safety and compliance standards.
- However, liability for indirect, incidental, or consequential damages arising from service usage is excluded.
- In all cases, liability will be limited to the value of the contract for the service in question.
7. Termination of Services
- Either party may terminate services by giving written notice, subject to the terms outlined in the contract.
- Outstanding dues, if any, must be cleared prior to termination.
8. Governing Law
These terms shall be governed by and interpreted under the laws of India. Any disputes shall be subject to the jurisdiction of courts in Mumbai.
Contact Us
For queries related to these terms, please reach out to:
Email: info@d-lightfoods.com
Head Office : Mumbai, Maharashtra, India